Quality Management

Our customers want products which meet their needs and expectations, these are customer requirements. We at Kaluworks Ltd understand that our customers ultimately determines the acceptability of our products and services.

We shall strive to supply high quality products that meet and exceed stated and implied needs.

We accomplish this, in large part, through our quality system through which the following benefits have been achieved:
• Staff encouraged by defining their key roles and responsibilities;
• Cost savings through improved efficiency and productivity.
• Working practices will be carried out in a controlled and effective manner.

Major Milestones Achieved
• Through the Implementation of Quality management system the following production trend has continually been achieved. Improved productivity and Efficiencies.(Caster production, production as a whole improved)
• Operating efficiencies [Melt loss] improved.

Kaluworks is an ISO 9001:2008 certified, one of the first company to be certified in Kenya, with the first certification in 19th August 1998 by the International ISO certification company Bureau VERITAS.

Since first certification, the company has successfully gone through 4 re-certifications done after every 3 years from 1998 to 2013. In all occasions, the system fulfilled the Standard requirements hence the certificate has been maintained.

Other ISO Standards to be considered for future implementation are:
Energy Standard ISO 50001 – To provide technical and management strategies to increase energy efficiency,
OHSAS 18001 - Occupational Health & Safety - Management intended to provide organizations with the elements of an effective OH&S management system
ISO 26000 - Standard providing "guidance" on corporate social responsibility. This provides guidance on how businesses and organizations can operate in a socially responsible way.
ISO 31000:2009 - Risk Management, Organizations can use this to compare their risk management practices with an internationally recognized benchmark.